Monday, 22 August 2011

Data use by Tesco, Capital One and dating websites

McKinsey’s recent report on ten major trends includes a number of trends driven by data, including product testing and data mining by corporates such as Tesco, Capital One and Ford, and crime mapping to identify problem areas.

On a similar note, Marketing Week’s feature on the use of data by online dating companies has a variety of useful insights. Lovestruck.com’s use of behavioural data with people’s stated preferences is interesting in that it’s a the centre of their business model, not just in their marketing:

Lovestruck has two types of algorithm. When users first join the site, they will be matched with potential partners using Lovestruck’s in-house algorithm based on interests, what they are looking for, age, location and so on.

But when they start to use the site, that data is overridden by an IntroAnalytics matching algorithm which learns from the user’s behaviour.